GDPR Compliance

Last updated: 2026-04-12

GridPlay Studios (“GridPlay”, “we”, “us”) is a Canadian‑based company with servers hosted in Montreal, Quebec. We comply with the General Data Protection Regulation (“GDPR”) for users located in the European Economic Area (EEA).

This page explains your GDPR rights, how we process personal data, and how you may exercise your rights. For full details about how we collect and use data, please see our Privacy Policy.

1. Data Controller

GridPlay Studios is the Data Controller for personal information processed through our services.

2. What Personal Data We Collect

GridPlay collects only the minimum data required to operate our services:

  • Second Life UUID
  • Second Life legacy name
  • Optional email address (if you choose email signup)
  • Essential cookies for login and security
  • Basic system logs (IP address, browser type, timestamps)

We do not collect advertising data, tracking data, or behavioral analytics.

3. Legal Basis for Processing

Under GDPR, GridPlay processes personal data based on one or more of the following legal bases:

  • Contract: To provide access to GridPlay services.
  • Consent: When you choose to sign up using an email address.
  • Legitimate Interests: To secure our platform and prevent abuse.
  • Legal Obligation: To comply with applicable laws.

4. Your GDPR Rights

If you are located in the EEA, you have the following rights:

  • Right of Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate information.
  • Right to Erasure: Request deletion of your account and data.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Object: Object to certain types of processing.
  • Right to Data Portability: Request your data in a portable format.
  • Right to Withdraw Consent: Applies only to optional email signup.

To exercise any of these rights, contact us at: support@gridplay.ca

5. Log Files

GridPlay uses standard server logs for security, debugging, and performance monitoring. Log data includes IP address, browser type, timestamps, and error information. Logs are not linked to personally identifiable profiles and are retained only for short periods.

6. Cookies

GridPlay uses only essential cookies required for authentication and security. We do not use advertising, tracking, or analytics cookies.

For full details, see our Cookie Policy.

7. Children’s Privacy

GridPlay does not knowingly collect personal information from children under 13. If you believe a minor has provided personal data, contact us and we will remove it promptly.

8. Contact Us

If you have questions about GDPR or your data rights, contact:

GridPlay Studios
Email: support@gridplay.ca