We’re here to help with anything related to GridPlay — whether it’s support, billing questions, legal inquiries, or general feedback. Choose the option below that best fits your needs.
For technical issues, account help, or questions about GridPlay features, visit our Support Portal:
https://gridplay.tawk.helpFor general inquiries, business questions, or anything not covered by the Support Portal, you can reach us at:
support@gridplay.caFor questions about payments, L$, P$, subscriptions, or refunds, please review our Billing & Refunds Policy:
Billing & Refunds PolicyFor privacy requests, GDPR/PIPEDA rights, DMCA notices, or other legal matters, visit our Legal Hub:
Legal HubYou can also reach us in‑world via our official Second Life account:
Venkellie Resident
We aim to respond to all inquiries within 24–48 hours. Response times may vary depending on volume.